Bala Cynwyd, PA – August 06, 2018 – Vitalyst, a global provider of client learning and change enablement services, was recognized by Microsoft as their Top U.S. Microsoft 365 Adoption Partner for 2018, receiving the award during Inspire—Microsoft’s marquee partner event.
During the award presentation, the Microsoft Modern Workplace team noted, “Vitalyst was the most requested partner by the field in 2018 for client engagement, driving an average of 28,000 Microsoft 365 entitlements per customer.” In addition, Vitalyst has increased adoption of Microsoft technologies at a rate of 3.5 times that of other partners in the adoption space—all while achieving a high net promoter score (+87) year after year.
Barry O’Donnell, President and CEO of Vitalyst said, “We are very proud to receive this award, which serves as a testament to the incredible work being done by our team. We have become the industry-leading adoption partner of choice by delivering services which focus on the human element of digital transformation. Enabling our clients’ employees with personalized training and support, allowing them to more successfully adopt and thrive with new modern workplace technologies.”
“In a cloud-first world, a change management and adoption strategy are fundamental prerequisites to any transformation project,” said Keith Carvalho, Vice President of Alliances. “We’ve seen the shift in Microsoft’s One Commercial Partner strategy to operationalize these fundamental principles into its mission this past year. And we’re well positioned to partner with Microsoft in putting people first, as customer experience and delivery of our services are at the crux of our offerings.
Vitalyst’s own transformation journey has seen the company evolve, expanding its learning and development solutions while adding change enablement services to its flagship end-user live support service. Last year, Vitalyst became a Microsoft Gold Learning Partner, and since then has bolstered its commitment to amplifying value to customers through a dynamic portfolio of programs and service offerings, including its Digital Adoption Solution for Teams.
O’Donnell adds, “Our strategic business decision to evolve into a learning and development company has led to a number of great opportunities. As our relationship with partners such as Microsoft continues to grow, we will continue to deliver value for our joint customers and evolve our solutions to meet their ever-changing needs.”