In today’s changing business environment, brand loyalty and customer experience have become critical to retention and growth of customers. So, it’s important that businesses provide personalized and contextual experiences from the time they are marketed to through the delivery of the service or product being provided.
Dynamics 365 breaks down departmental silos by bringing CRM and ERP under one view, enabling business users to rely on data and intelligence to help capture new business opportunities. But, one of the biggest challenges keeping companies from leveraging Dynamics is lack of knowledge around how it should be used, plus the lack of training and support for a customized application.
Our Digital Adoption Solution for Dynamics 365 is built around the Vitalyst Propel Methodology™, which is dedicated to cultivating employee proficiency and improving organizational mastery.
Components of our Dynamics 365 Solution
When it comes to software deployments there are two stages of learning a company must undergo—a basic level of adoption and understanding of the technology, followed by the proficient and advanced use of it. Vitalyst offers a variety of educational services, appealing to varied multi-generational learning styles, that enable employees to understand how to make technology work in their favor.
Data is powerful—if you know where to get it and can determine what to do with the info collected. With our Dashboards in a Day, we will ensure you’re setting up the reports to drive data-driven outcomes.
We have built a business by understanding the business user and connecting the dots between desired processes, outcomes and adoption. An instructional designer works with your team to develop a learning solution where every curriculum is tailored to align with the goals and objectives of the business.