IT walk-up services have risen in prominence as organizations seek to provide more engaging support. Leading industry experts, such as Gartner, predict that more than 50% of organizations will have an IT walk-up service by 2018, supporting a case for this growing need. With our Productivity Optimization Desk™ (POD™), any size organization can provide the same level of support.
The POD allows for on-demand, in-person and high-touch interactions that a diverse workforce and an ever-evolving tech landscape demands. With the POD—staffed by a Vitalyst advisor—you can bolster service delivery by improving accessibility and effectiveness of your IT or learning and development teams, and position the organization as employee-focused. You can utilize the POD in different ways—for handling how-to or break/fix questions, as part of a migration deployment or learning and educational services.