1 in 3 employees don’t know how to use technology to their benefit—be it a specific task or the application in general. The inability for your employees to get quick answers to how-to questions is hurting their ability to do their jobs, and costing you revenue—nearly $20,000 per employee.*
What’s the Solution?
With our live, how-to support, your employees have access to on-demand advisors who field basic, intermediate and advanced calls on over 180 applications, across multiple operating systems and a wide range of devices.
What’s the Benefit?
Our highly trained, 100% US-based advisors work to get to the root of a caller’s problem, identify unmet needs, and follow up with additional resources to reinforce the knowledge needed.
The best part—our service is available 24x7 as a standard offering within your corporate service desk menu of services, directly through your existing support access line, or a separate toll-free number. Plus, support can also be available via email and chat.