No organizational change springs from one individual.

It takes a team united behind one goal. At Vitalyst, we strive to humanize technology. Meet the people working to achieve that goal for businesses worldwide.

EMPLOYEE SPOTLIGHT

Our employees strive to bring excellent service and care to our clients. We’re proud to brag about them: where they come from, the work they’ve done for our clients, and what they’ve achieved.

Shi Holmes

TRAINING ENGAGEMENT LEAD

What is your role and what motivates and drives you here at Vitalyst?
I was hired as a member of the Managed Help Desk in 2016. I was promoted in February to Training Engagement Lead.

I do all I can to ensure that the client is satisfied with our services to the point of both renewing and recommending us to other companies. While there are numerous ways to market services, in my opinion, when you come highly recommended by someone that has used your services, you go into a business relationship with a new customer a with a high regard and respect.
Click Here
What has been your best customer experience since joining Vitalyst…and why?
I’ve had a few conversations with customers that went beyond How To support. My best customer service experience came rather unexpectantly. I was on the line with a customer who needed a password reset, but it was taking a while for my system to load. While verifying their account information I saw that it was their birthday and sang to them. It was both a good way to pass the time while waiting to log into the system and to brighten their day. They were very happy with the call and asked for me personally on future calls.
Click Here
Why is Vitalyst a great place to work and build a career…for you?
When I first started with Vitalyst, I thought I knew a good bit about computers, my first 3 weeks here showed me that I had a lot to learn. Working for Vitalyst is a great place to build a career because it is a continuous learning environment, encouraging employees to learn beyond their own expectations.
Click Here
At Vitalyst, we say that Digital Transformation is Human Transformation. What does that mean to you?
To me this means technology is always changing, but it is up to us as humans to acknowledge and adopt to those changes, which isn’t always easy. Digital transformation is a proactive approach to teach others a different way of doing things, of learning and of being productive both in their professional and everyday personal lives.
Click Here

Kelly Cogar

Director of Customer Experience Group

What is your role and what motivates and drives you here at Vitalyst?
I started in 2013 as a Productivity Consultant, then moved to Team Leader, Engagement Manager, and now Director of CXG.

Vitalyst winning the 2018 Adoption Partner of the Year award meant a lot to me. It was a visual representation of the dedication and hard work our consultants demonstrate day in and day out, bringing the highest-level of customer experience!
Click Here
What has been your best customer experience since joining Vitalyst…and why?
Developing the new internal training program that features a live classroom setting two and a half years ago. That was our first step in CXG into maturing into the department we are today.
Click Here
Why is Vitalyst a great place to work and build a career…for you?
At Vitalyst, every voice matters, and one person can really make a difference. Also, your contributions to the company are recognized and rewarded. I started as a Productivity Consultant 6 years ago, then became a Team Leader, the Engagement Manager, and now I am the Director of CXG. My hard work, ideas, and determination were recognized by upper management and I was given chances to prove myself.
Click Here
At Vitalyst, we say that Digital Transformation is Human Transformation. What does that mean to you?
When a company is going through a digital transformation, it is the people that feel the impact the most. This type of adoption can be difficult and time consuming, causing a loss to productivity, which impacts job performance. We are here to help with the human aspect of a transformation, ensuring that the users have access to training and resources that can help them stay productive while adapting to a new technology.
Click Here

MANAGEMENT TEAM

Learn more about the leadership at Vitalyst—from their day-to-day roles to business mottos to little-known facts about them.

Barry O'Donnell

President and Chief Executive Officer

Karl Bupp

Chief Financial Officer

Keith Carvalho

Vice President, Alliances

Kelly Houlihan

Vice President,
Account Management

Rich Natoli

Vice President,
Customer Experience Group

Jeff Thomas

Vice President, Sales

BOARD OF DIRECTORS

Our board of directors is comprised of accomplished and seasoned technology and business leaders.

Catalysts for Community Change

At Vitalyst, we are committed to improving the communities in which we work and live. That’s why our employees are out making a difference—and having fun doing so. Whether we’re wading through a muddy obstacle course to raise money for St. Jude Children’s Research Hospital or volunteering at local food banks, we are proud of the comradery and spirit our employees display when asked to volunteer their time.

philabundance_logo
IT-Works3
GrtrCleveland FB-2
TechGrlz2

WE'RE GROWING!

Vitalyst understands what it takes to create a culture of inclusion and respect for continued growth and success—for the individual and the company.

Headquartered in the Philadelphia metropolitan area, Vitalyst offers benefits and perks to ensure professional growth and work-life balance. Want to be a part of the team?

We’re always looking for passionate, dedicated people to join our team.  Our expanding service offering is driving growth and an on-going need for these positions:

  • Productivity Consultant 
  • Solution Sales Executive

Check out our complete listing of job openings and apply today!

BENEFITS AND PERKS OF WORKING AT VITALYST
The Benefits of Working at Vitalyst
Full Range of Health Benefits – health, vision and dental insurance, voluntary life insurance, voluntary short- and long-term disability benefits, voluntary critical illness and accident benefits are available to you

Paid Time Off – we have a generous and flexible vacation/sick day policy

Dress Code – like our business culture and environment, it’s laid back and you have the flexibility to choose—go business casual one day and casual the next.

401(k) – includes company match

Flexible Spending Accounts – use it for healthcare and dependent care

Employee Assistance Program – take advantage of unlimited free consultation with an EAP counselor regarding family support, legal assistance, fitness, mental health resources, and work-related help