The road to success begins with having the right partner. As a Gold and FastTrack Ready Partner, we have continued to align and evolve our solutions to help our joint customers achieve more. Our continued focus is on enabling customers to quickly adapt to technology change, while empowering their employees with cutting edge learning services and accelerating their ability to adopt and effectively use it to achieve and exceed their business goals.
While these numbers may be impressive, the basis of our submission for Partner of the Year for the United States is the quality of our solutions and their impact on customers and their employees at scale. This is why we were recognized as Microsoft 365 U.S. Adoption partner of the Year for Fiscal Year 2018.
Averaged more than 28,000 activations per client engagement
We have continued to exceed Microsoft and customer expectations by focusing on the impact of technology change on people.
In FY19, we have helped more than 100 Microsoft customers progress through their digital adoption journeys using our PROPEL Methodology. PROPEL is a proven approach that drives digital adoption, innovation and growth by moving individuals through the five stages of Prosci’s ADKAR model.
What makes our methodology unique is our distinct focus on change execution and delivery, helping our joint customers to accelerate their deployment, adoption and active use of Microsoft technology.
Proven success by delivering MS365 active usage rates 3.5x other adoption partners*
Accelerate deployments of Office 356, Windows 10 and EMS by 2x-5x*
* Data collected and reported by FTC based on customers enrolled in FastTrack Incubation MS365 Onboarding Offer
At the end of FY18, the FastTrack Incubation team had a theory:
Could serialized or delayed deployment of Office 365 be a direct result of customers’ lack of resources to effectively manage the impact of change on their employees? If so, how could they quickly develop a program to help customers overcome this blocker?
The Microsoft 365 Onboarding and Incubation Pilot was developed to help customers address these challenges. The focus of this program was to identify a test group of strategic enterprise customers struggling to deploy Office 365, and provide them with an effective onboarding and adoption solution, including:
Microsoft 365 Onboarding and Incubation Pilot Results:
Working with 11 customers, Vitalyst drove more than 160,000 new entitlement activations, including**:
Exchange Online
|
56,000+ new activations |
SharePoint Online
|
15,000+ new activations |
Skype/Teams
|
21,000+ new activations |
Office Pro Plus
|
36,000+ new activations |
** Based on data from FastTrack Center Microsoft 365 Onboarding and Incubation Pilot Program
Given the success of the Microsoft 365 Onboarding and Incubation Pilot, the FastTrack Center was anxious to expand the program. Responding to the massive usage target for Microsoft 365 in Fiscal year 2019, the FastTrack Center challenged to develop a way to deliver the program at scale, globally, so that strategic clients around the world could benefit, regardless of country of origin or language requirements.
To develop a solution that could scale globally, be easy to for customers to quickly deploy with intuitive management, we partnered with Microsoft’s SharePoint Online Product Group (US). Together, Vitalyst and Microsoft brought together the power of Microsoft’s collaboration technology with Vitalyst’s experience and intellectual property. The result is Adaptive Learning for Microsoft 365.
The Impact of Adaptive Learning for Microsoft 365
Launched in March 2019, Adaptive Learning for Microsoft 365 is already having a global impact on Microsoft 365 customers. To date, 14 customers from 8 different countries are engaged, with two currently live on the platform and leveraging the content and support. In addition, customers are already requesting information on how to extend the program to help accelerate their deployments of advanced workloads such as OneDrive for Business, Teams and InTune.
With Custom Learning for Office 365 we're on the bleeding edge in creating a collaborative Microsoft AND Partner open source training solution. Vitalyst has been a shining example around engaging, partnering, and developing an offering that compliments their business priorities based on Microsoft's platform. I look forward to seeing their solution truly empower our collective customer base.
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