Digital Adoption Solution for Dynamics 365

Accelerate the ROI of your Dynamics 365 CRM and ERP investments with powerful employee skilling services 

Vitalyst’s Digital Adoption Solution for Dynamics 365 helps enterprises maximize the use of their tech stack through tailored training and learning services

The new norm of hybrid work means businesses are adopting cutting edge CRM and ERP tools to achieve business critical objectives, like improving client retention, facilitating cross departmental collaboration, and more. Yet, 70% of digital transformation initiatives fail. This may be a result of a lack of investment in employee learning— less than half of workers in a recent survey said their employers provided sufficient digital skills training. 

Employees need to understand the processes and best practices for their Dynamics 365 instance, to enable them to more effectively achieve business goals with the technology.

Our Digital Adoption Solution for Dynamics 365 empowers end users to better use their instance of Dynamics, through services that provide:

  • Continuous learning solutions, available in our Adaptive Learning Platform, to reinforce best behaviors and practices, for today and tomorrow
  • Adoption design, created by our Change Enablement experts with clients, to deliver a training and communications plan to maximize learning, ROI, and business outcomes.
  • Tailored training for key business groups and their use cases, with bespoke guides and videos
  • Custom curriculums to fuel use of Dynamics 365 and Power Apps, as well as 3rd party integrations

For more information, download these resources:

View the Vitas Customer Story

We help our customers achieve these results with Dynamics 365:

Meet business goals

through bespoke scenarios for increased productivity

Accelerate outcomes

with tailored recommendations for training and end user support requirements

Fuel innovation

through guidance and best practices for transitioning to and using Dynamics 365

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Leveraging our PROPEL Methodology™, underpinned by Prosci’s ADKAR model, our services are combined into custom solutions tailored to your enterprises’ unique needs, workforce, and digital transformation goals. 

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Customer:
VITAS Healthcare

Industry:
Health Provider

Size: 
1,000-9,999 employees

Country:
United States

Products and services:
Microsoft 365
Microsoft Teams
Microsoft Dynamics 365
Microsoft Dynamics 365 Sales

Read the full Microsoft ​story here

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