Why Vitalyst? 

People choose to work at Vitalyst for a number of reasons, but above all, it’s because Vitalyst invests in its employees. Led by a strong, experienced senior management team and a knowledgeable, supportive board of directors, Vitalyst understands what it takes to create a culture of inclusion and respect for continued growth and success—for the individual and the company.

Headquartered in the Philadelphia metropolitan area, Vitalyst offers benefits and perks to ensure professional growth and work-life balance. Plus, the company’s culture fosters comradery amongst employees in different departments through social events and working together as Catalysts for Community Change.

JOIN OUR GROWING TEAM TODAY

To apply for any of these positions, please email your resume to jobs@vitalyst.com.
Please be sure to include your salary history and technical experience.

VICE PRESIDENT OF SALES

VICE PRESIDENT OF SALES

Vitalyst has an opening for a VP of Sales! The Vice President of Sales will lead Vitalyst’s sales organization to achieve revenue and strategic financial goals of the company.

This role will develop and execute the sales plan, which will include strategic and tactical sales planning, and identify, qualify, demonstrate, and present Vitalyst capabilities to prospective clients to increase sales and market share. The VP will play an influential role in supporting the company in delivering a great client experience and ensuring long-term customer retention.

We are looking for a results driven, team oriented, high energy, strategic sales professional with a strong track record for building and enhancing a service oriented, B2B sales organization. Ability to create solutions within a service environment is key.

KEY RESPONSIBILITIES

  • Develop and implement sales strategies and partner with cross-functional management team to support go-to-market plans
  • Articulate detailed and accurate sales pipeline updates and projections
  • Establish a high level of quality, accuracy, and process consistency in planning, forecasting, and budgeting approaches used by the sales organization.
  • Ensure planning, forecasting, and budgeting efforts are appropriately integrated with other planning processes employed within the firm.
  • Provide leadership to the sales organization, and counsel to the Executive Leadership in implementing sales organization objectives that appropriately reflect the overall business goals.
  • Be responsible for equitably assigning sales force quotas and ensuring financial objectives are optimally allocated to all sales channels and resources through the quota program.
  • Master and promote Vitalyst Digital Adoption and Learning and Development Solutions.
  • Collaborate with Marketing to develop and implement marketing initiatives.
  • Leverage customer research (quantity and quality) to provide strategic leadership for the Vitalyst brand and new product development and positioning
  • Work with Channel team to effectively close partner generated opportunities.
  • Manage sales team members to utilize Vitalyst’s CRM solution and ensure timely update to key CRM data elements
  • Support effective transition of new accounts to Account Management team
  • Collaborate with department heads to set and continually manage customer expectations throughout the customer life cycle
  • Drive a “lean startup” style sales environment of constant experimentation and learning to achieve better results
  • Manage departmental expenditures within budget
  • Establish, develop and maintain business relationships with prospective clients in the market segment to generate new business through face to face meetings, supplemented by e-mails, phone conferences and other contact opportunities
  • Travel of 20% for in-person meetings with new clients and partners and to develop key executive level relationships. 
  • Identify market and industry opportunities and competitive market data
  • Adhere to company’s qualification standards for new client opportunities
  • Work with the sales team to create proposals, facilitate the delivery of agreements and work orders
  • Manage overall sales process, set appropriate metrics for sales funnel management and lead generation
  • Keep Executive Management team informed of progress by submitting activity information and business plans

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

Specifically, candidates will exhibit the following:

  • Proven track record of creating and executing effective sales strategies within the IT Services Industry
  • Proven track record of developing high performance sales teams
  • Proven ability to work in a collaborative fashion with cross-functional teams to ensure superior customer satisfaction levels
  • Proven ability to negotiate and close complex contracts
  • Minimum of ten years of previous sales leadership experience within an IT Services company or a technology company with a significant services component. 
  • Excellent verbal and written communication skills
  • Experience with formal sales methodologies ie: Challenger, Miller Heiman, TAS, MEDDIC, Value-based Selling, etc.
  • Strategic acumen to identify and plan for the capabilities and talent needed to support the Company’s aggressive growth plan.
  • Possess entrepreneurial spirit and instincts with a client and marketing focused mindset
  • Drive, motivation and passion and an exceptional work ethic; ability to lead by example
  • Excellent organizational and time management skills
  • Self-motivating, able to assume responsibility and work autonomously in a professional manner
  • Bachelor’s Degree preferred, or equivalent relevant experience

To apply for this position, please email your resume to jobs@vitalyst.com. Please be sure to include your salary history and technical experience.

CHANNEL SALES MANAGER

CHANNEL SALES MANAGER

Vitalyst is seeking a Channel Sales Manager to join our growing Channel Sales Department!

KEY RESPONSIBILITIES

Strategic alliances are key to Vitalyst’s overall growth strategy.  The Channel Sales Manager will work closely with Vitalyst’s existing channel partners to manage relationships in the context of our partner program, enable joint marketing ventures, and pipeline development with regional sales leadership. The CSM will be responsible for formalizing Vitalyst’s partner onboarding program and working to expand existing and onboard new partners to drive sales leads and revenue.

Specific responsibilities include (but are not limited to):

  • Drive net new revenue through the partner network.
  • Build relationships within existing Microsoft partner ecosystem to drive new programs, leads and revenue.
  • Work with VP Sales, VP Account Management and SVP of Sales to own the overall prospective partner qualification process, onboarding process and field training for new prospective Partners.
  • Own qualification and onboarding of new partners and renewal of existing partners.  Facilitate internally and help create business case as needed.  Includes assisting in negotiation of current and prospective partners
  • Track and evaluate revenue performance of partners.
  • Work with Regional Sales Managers to facilitate regional partner plans and hit regional sales goals.
  • Train Regional Sales Managers on new partner capabilities and sales enablement.
  • Create, plan, and execute programs that enable partners to effectively engage with Vitalyst, ramp-up, create offerings (coordinate customer-facing collateral, and promote a joint value proposition to customers and to sales) joint marketing as well as other activities that drive mutual business.
  • Be central point of contact for partner with various internal Vitalyst organizations such as, Product Management, Product Marketing, and Sales. Manage appropriate communication, coordination of activities, anticipate issues, facilitate conflict resolution, manage escalation, and solve business problems.
  • Responsible for performance metrics and recording activities in Salesforce.com.
  • Travel to partner events nationally, promoting Vitalyst, introducing new programs, and prospecting for new partners.
  • Monthly Executive Team presentations on progress within assigned goals.

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

Specifically, candidates will exhibit the following:

  • Proven track record of identifying and growing new partner channels
  • Proven ability to work in a collaborative fashion with cross-functional teams to drive revenue
  • Proven ability to negotiate and close contracts
  • Minimum of 5 years new business development experience; 3 years’ experience working with Partners
  • Sales experience within an IT Services company or a technology company with a significant services component
  • Excellent verbal and written communication skills
  • Possess entrepreneurial spirit and instincts with a client and marketing focused mindset
  • Drive, motivation and passion and an exceptional work ethic; ability to lead by example
  • Excellent organizational and time management skills
  • Self-motivating, able to assume responsibility and work autonomously in a professional manner
  • Bachelor’s Degree preferred, or equivalent relevant experience

To apply for this position, please email your resume to jobs@vitalyst.com. Please be sure to include your salary history and technical experience.

CLIENT ENGAGEMENT PARTNER

CLIENT ENGAGEMENT PARTNER, EAST COAST

Vitalyst is searching for an experienced Client Engagement Partner (CEP) to sustain and develop existing client relationships using a high-touch, relational Account Management model. He/she is responsible for expanding business engagement, and to ensure long-term, continuous partnerships with clients. This role reports to the Chief Experience Officer (CXO).

KEY RESPONSIBILITIES

Specific responsibilities include, but are not limited to:

  • Align with key client executives to identify and capitalize on opportunities to expand accounts through additional services and deliverables; function as a strategic partner to the client.
  • Effectively negotiate ongoing contractual agreements
  • Effectively transition new client relationships from the Sales process to the Implementation and Account Launch process
  • Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign
  • Set sales targets and specific performance metrics, aligned with business strategies
  • Continuously build knowledge of current industry trends, competitive information, and industry/technical knowledge
  • Document expansion and retention opportunities and develop forecasts for account base performance
  • Utilize strong product knowledge and sales experience to manage complex sales and resolve customer questions and concerns

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

Ideal candidate will have unquestioned integrity, enjoy working independently and engaging directly with clients on a frequent basis. The CEP will have outstanding communication skills and the ability to quickly develop positive, interpersonal relationships at all levels. She/he will have the ability to think strategically and recognize and communicate long-term business opportunities, yet execute and deliver short-term results.

Specifically, candidates will exhibit the following:

  • 7+ years of B2B Account Management experience preferred
  • Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business
  • Confident communication (written and verbal) skills and a demonstrated ability to work collaboratively with all levels of internal and external organizations
  • Business acumen, sound decision making, analytical and organizational skills in a fast paced environment; a consultative approach to managing complex client relationships
  • Passion about business and dissatisfaction with status quo – always thinking of ways to improve/grow assigned clients
  • Bachelor’s Degree in appropriate field of study or equivalent work experience
  • Strong analytical skills
  • Working knowledge and experience with contracts and contract negotiations
  • Demonstrated ability to work independently and remain motivated
  • Working knowledge of computers and Microsoft office suite of services
  • Dynamic personality able to effectively engage and influence a variety of audiences at all levels of a business
  • Project and program management experience; knowledge of key concepts including phases, plans, deliverables, scope and tasks
  • Demonstrated history developing relationships with C-Level professionals
  • Familiarity with SalesForce.com or similar CRM tools
  • Documented experience exceeding sales quotas
  • IT Services, Corporate Training, or Help-Desk experience preferred

To apply for this position, please email your resume to jobs@vitalyst.com. Please be sure to include your salary history and technical experience.

MANAGER -  BI & Data Analytics

MANAGER -  Business Intelligence and Data Analytics

Vitalyst is seeking a motivated and experienced individual to advance our Business Intelligence practice through the establishment of a Bi/Data Analytics office which facilitates business growth through the delivery of internal analytics and external service offerings.

He/she will lead their teams by establishing and executing a vision for the delivery of information and analytics platforms and solutions to the business’s key stakeholders, including, internal staff, partners and clients. This position will be ultimately responsible for helping transform the company into a business that truly differentiates and competes on information and analytics.

The Manager of Bi/Data Analytics has primary responsibility for driving business growth through intelligent systems. He/she will be responsible for all strategic, tactical, operational, financial, human, and technical resource managerial responsibilities associated with the following Bi/Data and Bi-related functional areas:

  • Data preparation (sourcing, acquisition, integration) and warehousing
  • Reporting, analytics, data exploration
  • Advanced / predictive analytics
  • Information delivery (portals, mobile

Core responsibilities:

  • Develop and apply advanced analytics for organizational strategy, business performance, and predictive modeling
  • Manage and mine data to detect patterns, opportunities and insights that drive organizational initiatives
  • Manage, build, validate, and deploy predictive algorithms across all areas of the organization, utilizing data from various sources
  • Collaborate with colleagues across all departments to identify data needs and provide options for data science work
  • Engage in both exploratory data analyses to identify trends and predictive data analysis to solve problems and support business opportunities
  • Manage the creation of visualizations to identify and communicate outcomes to stakeholders
  • Work with SVP Business Operations to define and document service delivery requirements for data analytics products and services
  • Conduct market research to recommend data analytics product updates, future product offerings, and potential partners/suppliers

Job requirements:

  • A degree in data science, mathematics, operations, management, or a related field is required.
  • A minimum of 5 years of progressively responsible experience in a directly related area, during which both professional and management capabilities have been clearly demonstrated

Technical skills:

  • Extensive expertise with Power BI or equivalent business driven / self-service BI technology
  • Extensive expertise with data modeling
  • Experience with data science, statistical analysis, data mining and predictive algorithms
  • Experience with relational - SQL - and multidimensional - MDX - query languages
  • A solid understanding of data security and privacy technologies
  • A solid understanding of key Bi trends and vendors
  • A solid understanding of mobile delivery architecture and best practices
  • A solid understanding of Customer Experience (CX) technologies

General business skills:

  • Experience interacting with C-level executives
  • Experience managing complex Bi projects and teams
  • Experience building and supporting BI/analytics/big data business cases
  • Excellent written and verbal communication skills
  • Excellent presentation skills
  • Proven ability to complete projects and achieve results in a fast-paced work environment
  • Proven ability to establish and articulate a vision, set goals, develop and execute strategies, and track and measure results
  • Proven ability to build and motivate a team to achieve well communicated expectations
  • Proven skills to work effectively across internal functional areas
  • Proven ability to manage vendor/supplier relationships
  • A solid understanding of data security and privacy laws
  • A solid understanding of CX best practices

To apply for this position, please email your resume to jobs@vitalyst.com. Please be sure to include your salary history and technical experience.

PRODUCT MARKETING MANAGER

PRODUCT MARKETING MANAGER

Vitalyst is searching for a strategic marketer to help launch our ongoing, innovative new services and solutions as we reposition our firm as a global leader of educational services supporting the adoption of technology and helping our clients transform their organizations to new digital workplaces.

Reporting to the VP of Marketing out of the Bala Cynwyd office, with dotted-line, matrix reporting to the Chief Experience Officer, the Product Marketing Manager will be responsible for developing, driving and implementing internal and external promotional programs and marketing plans to launch and generate revenue through new services.  This individual is expected to work closely with cross-functional teams to gather product insights and implement campaigns to expand market share and pursue aggressive growth targets.  As a key member of the marketing team, the Product Marketing Manager will be expected to support brand development, contribute content and support or manage experiential activities as well as create and manage the marketing budget, expenses and forecast accuracy.

KEY RESPONSIBILITIES

  • Lead new product go-to-market strategy development and launch efforts including collateral, communication strategy, positioning, messaging, and development of campaign tactics and content, in partnership with marketing team, product managers and New Services & Solutions Project Manager.
  • Lead marketing efforts associated with product business line reviews.
  • Align product marketing communications strategies with brand strategies.
  • Partner with Vitalyst marketing team members to ensure an integrated and balanced marketing effort and drive demand generation.
  • Track market and product trends and adjust strategies accordingly.
  • Analyze and report progress against campaign goals and report on ROI.
  • Coordinate training for Sales, Account Management and Marketing teams managing the development of an internal documents, playbooks, agendas, presentations, sales collateral and kick off meetings and events.
  • Owner of secondary and primary research relative to solutions and services
  • Drive, gather, analyze and provide market research data, reports and perspectives and competitive intelligence prior to launch and ongoing—including post-launch feedback/surveys from customers (voice of the customer studies). 
  • Monitor market dynamics and trends and anticipate future opportunities.
  • a continuous feedback loop during feature development/after launch.
  • Collaborate with product managers to determine the most profitable lifecycle for each existing and new product.
  • Serve as the SME on new services and solutions and channel programs and providing sales enablement tools and support, serving as the ‘voice’ and expert for marketing content and brand/PR initiatives.

PROFESSIONAL EXPERIENCE & QUALIFICATIONS

  • 7+ years in Product Development with 3+ years in a leadership capacity
  • Experience in B2B services industry a plus
  • BA in Marketing with MBA preferred
  • Expertise creating and delivering powerful presentations at executive level
  • Strong motivational abilities
  • Excellent writing and communications skills with experience developing content for all marketing channels (digital and print)
  • Excellent project management skills and attention to deadlines and detail, able to juggle multiple projects simultaneously
  • Ability to work collaboratively with various teams across the organization
  • Ability to use interpersonal skills to build and maintain relationships
  • Strong research and analytical skills
  • Thrives in a fast-paced, entrepreneurial environment

To apply for this position, please email your resume to jobs@vitalyst.com. Please be sure to include your salary history and technical experience.

PRODUCTIVITY CONSULTANT

PRODUCTIVITY CONSULTANT

Job Description:
A Productivity Consultant supports our customers via telephone on a wide variety of software such as Word, Excel, Outlook, PowerPoint, Windows operating systems, as well as an array of mobile devices like iPhone, iPad, and Android.

The ideal candidate possesses superior interpersonal skills and communicates that he/she enjoys working with people. This candidate also has a strong desire to become a resource to his/her fellow employees and gladly shares his/her knowledge and experience with others. Positions are available in Bala Cynwyd, PA as well as Cleveland, Ohio.

Hours:
Full-time, permanent position; NO temporary or contract positions

Requirements:
The ideal candidate has the ability to learn new applications quickly, and to certify in numerous software applications. He/she speaks clearly and can be easily understood, and enjoys working with people.

To apply for this position, please email your resume to jobs@vitalyst.com. Please be sure to include your salary history and technical experience.

SOLUTION SALES EXECUTIVE

SOLUTIONS SALES EXECUTIVE

Vitalyst is seeking a highly motivated individual to become an integral part of our growing sales team in the Solution Sales Executive role. Successful candidates will play a fundamental role in achieving client acquisition goals and revenue growth objectives.   

KEY RESPONSIBILITIES

Specific responsibilities include, but are not limited to:

  • Identify and connect with key decision makers within targeted leads to initiate sales process
  • Collaborate with Regional Sales Managers to develop strategic sales approaches
  • Utilize salesforce.com CRM system to manage prospects
  • Convert outbound calls into sales opportunities
  • Overcome objections of prospective customers
  • Emphasize product/service features and benefits
  • Prepare proposals for potential clients
  • Support organizational efforts to build brand awareness and retain accounts
  • Attend trade shows and other events as needed
  • Work with Strategic Partners to help qualify leads
  • Assist with implementation of new accounts
  • Attend face-to-face meetings with prospective clients from time to time

PROFESSIONAL EXPERIENCE/QUALIFICATIONS

Ideal candidate will be assertive, organized, proactive, creative, and will work with a sense of urgency.  He/she will have outstanding communication skills and the ability to quickly develop positive, interpersonal relationships at all levels. Candidate will have the ability to think strategically and recognize and communicate long-term business opportunities, yet execute and deliver short-term results.

Specifically, candidates will exhibit the following:

  • Four-year degree preferred
  • Excellent verbal and written communication skills
  • Initiative demonstrated through professional accomplishments, extra-curricular activities, or volunteer activities
  • Self-motivated with a desire to succeed
  • Enjoy working in a fast-paced, team oriented environment
  • Power to grasp new concepts quickly
  • Proficiency with Microsoft Office: Word, Excel, PowerPoint, and Outlook
  • Ability to travel as needed (about 10% of the time)

To apply for this position, please email your resume to jobs@vitalyst.com. Please be sure to include your salary history and technical experience.