Welcome

Innovative companies are being defined by two things—their agility and adaptability. Hybrid work, artificial intelligence, virtual reality, machine learning, and mobile and wearable technology are just a  few things 21st century business has and will continue to be influenced by.  

Arguably, the biggest change to modern work has been the shift to flexible or hybrid work. It has placed a huge emphasis on employees, their experiences, wellbeing, and the ways they learn and develop. Ultimately, the ability of organizations to adapt and adopt changing technologies depends on how knowledgeable and skilled their workforce is.  

Vitalyst is and always has been focused on creating employee-centric learning solutions, designed to help companies navigate new tools as they’re released. Our trainers, coaches, and client service personnel recognize the frustration and fear that often accompany progress—it’s why we approach each situation or question with empathy and encouragement.  

We believe this makes us the ideal partner to ensure your organization realizes the maximum ROI of your technology investments through empowering employees with tailored training. It’s why we say ‘digital transformation is human transformation’.  

Barry O’Donnell,
President and Chief Executive Officer

We are Vitalyst

Vitalyst is a learning and development solutions leader helping organizations humanize technology and streamline end user adoption. As a Microsoft Gold Partner for the last decade and three-time Microsoft Partner of the Year winner, Vitalyst has helped over 400 customers across all industries build the skills for modern work.
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Tech Challenges Solved for Employees since 2015
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Training Sessions Delivered Since 2015

We’re proud to have delivered training worldwide in these countries:

United States    Canada  Mexico    Costa Rica    Brazil    Argentina   Belgium    Poland    UK    Italy    Spain    India    Singapore   Philippines  •  Japan   China    South Korea    Netherlands     Romania    Serbia    Greece    Czech Republic    Germany    France

Our History

Our nearly 30-year history as a technology company has taught us the importance of staying ahead of the curve.  Learn about our journey from assisting customers with floppy disks and email in 1992 to now by viewing our timeline.  

PC Helps Inc.

PC Helps-01

In 1992, email was new, floppy disks were the standard, and turnaround times for tasks were expressed in business days, not hours. We first opened our doors as PC Helps, with a brand new idea—to supply expert technology support and help employees stay productive.

Cleveland Office opened

In 2006, we expanded our organization by opening a second office in Cleveland, Ohio – allowing us tsignificantly grow our staffing numbers in a new, diverse market.  

PC Helps becomes Vitalyst

To better reflect the company’s capabilities, PC Helps became Vitalyst in 2014. The name is a combination of ‘vital’ and ‘catalyst’—as we hope to be a vital catalyst for our client’s digital transformation initiatives.  

25th Anniversary-FINAL

25th Anniversary

Vitalyst had a month-long anniversary celebration in May 2017 to commemorate 25 years in business! Every employee was given multiple branded keepsake items, catered lunches, participated in raffles, contests and games. We ended the month with a night out for dinner and a comedy show in PA and OH.  

POY 2018

In August of 2018, Vitalyst was recognized by Microsoft at their event as their top U.S. Microsoft 365 Adoption Partner for 2018. Vitalyst had increased adoption of Microsoft technologies at a rate of 3.5 times that of other partners in the adoption space—all while achieving a high net promoter score (+87) year after year. 

In 2020, Vitalyst and our Adaptive Learning Platformour flagship lifecycle learning and adoption solution for Cloud productivity and CRM tools serving Global 2000® and other large enterprise customers throughout North America received the 2020 US Modern Workplace Award for Teamwork from MicrosoftIn Microsoft’s Fiscal Year 2020, 

Vitalyst was honored to be the recipient of the2021 Microsoft US Partner Awardfor Modern Work & Security – Employee Experienceand the2021 Microsoft US Partner Awardfor Modern Work & Security – Apps & Solutions for Teams from Microsoft Corporation. 

Alithya acquires Vitalyst

Practicing what we teach

We know asking for help can be tough—that’s why we’re here, every step of the way.  

We meet your employees wherever they are on their own journey of adopting new technologies, making every interaction personal and comfortable. All our staff come from diverse and unique backgrounds, but we all share one important thing in common—we love helping people.  

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