CM-PacLife CS

Change management: Enabling customer success in a rapidly evolving workplace

Challenge: New tools, new expectations

More and more, organizations are turning to change management experts to  help them improve the success of technology rollouts. That’s good news for  Vitalyst, which built its business decades ago helping workforces learn new  tools. As tools continued to change, the need for its services grew.

“Organizations adopting a new, cloud-based environment must also help  employees adjust to a faster pace of technology updates,” says Barry O’Donnell,  President and CEO at Vitalyst.

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