That’s because of technology adoption disruptors associated with the rapid pace of updates being released. These disruptors include:
- Monitoring the hundreds of updates/changes via Microsoft 365 roadmap
- Determining which of the hundred of updates/changes are critical to end-users
- Managing ongoing adoption of technology stemming from these updates
- Dealing with digital disruption these updates pose
- Onboarding new hires
- Anticipating talent growth/upskilling incumbent employee base
So, how are business leaders expected to keep up with the constant change? And who will be responsible for ensuring which updates are most impactful for your business users?
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* “Focus on Change Management”—and Unlocking Success in Digital Transformations, McKinsey & Company, October 2018