2020 will forever be remembered as a year full of challenges and obstacles for enterprises in every industry. Organizations that have endured this tumultuous business climate share one important quality in common—resilience.
What is business resilience?
Business resilience is defined as, “the ability of an enterprise to successfully handle and engage with a crisis and return back to the pre-crisis levels or status quo” and is often measured by technology obsolescence or changes in customer behavior, among other aspects.
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