Day: July 12, 2018

Increasing User Satisfaction, Adoption, Productivity and ROI

Challenge—   With the aim of becoming a more modern public utility with enhanced internal capabilities and increasing productivity, SCE engaged in a partnership with Vitalyst and Microsoft Services to migrate its enterprise platform from Lotus Notes to Office 365. Organization Change Management (OCM) was identified as the most significant success factor while the key …

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Healthcare

Healthcare Transformation: 3 Challenges for Employees

While digital transformation is affecting workers in every industry, it’s causing especially acute pain in health care. According to recent surveys, physicians are 15 times more likely to experience burnout than professionals in any other line of work. The most cited reasons are documentation and increased computerization. For example, consider the experience of Dr. Jeffrey …

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