By Jen Sweeney
There’s much promise in the cloud, and for companies migrating to it. It can enable your organization’s employees to be more connected and their work more collaborative and structured. It can deliver better protection for company data, and increase productivity for your employees, no matter where they work or which device they use. A migration to the cloud can empower your organization to be more agile, responsive and competitive.
But the cloud can only deliver on those promises if you take your employees on the journey with you.
A transition to the cloud is unlike any previous migration. It’s brand new territory for many IT leaders, and for many end-users. Until the recent past, migrations meant sweeping user interface changes and functionality shifts, which sometimes caused company-wide disruption and often warranted comprehensive training.
A transition to the cloud is unlike any previous migration. It’s brand new territory for many IT leaders, and for many end-users.
The cloud’s smaller, more frequent updates will be different, but IT leaders should not assume they will be easier or less disruptive. Incremental changes to core employee tech tools—even minor ones—can be detrimental to productivity.
When migrating to the cloud, IT leaders need to be mindful of a number of issues, including:
- Low awareness and adoption can lead to frustration and diminished productivity
- A service desk that is not equipped to provide expert guidance on using the new technology can increase downtime and decrease user adoption
- Training and self-help solutions that are too general and not immediately accessible can compound end-user frustration
- IT leaders need to ensure they are focused on synchronizing and modernizing the desktop office experience, while also taking steps to reduce investment and operational costs
- They must ensure they integrate the new technology’s productivity tools for access anywhere, anytime and on any device
- IT leaders need to be vigilant about training, and must consider generational differences—in learning styles and in willingness to embrace new technology
To meet these challenges, IT leaders need to consider the entire migration journey and the end-user’s role in it. The journey includes identifying and defining the migration vision, designing a solid overall adoption approach, planning for continual updates, building an effective communications strategy, and planning for the future.
We will be discussing the migration journey in detail this Thursday, June 23, at a free webinar. Sign up today to ensure your migration is seamless.