Did you know that 1 in 3 workers say they’re not proficient with the technology tools they rely on to do their jobs? Studies support this fact, indicating that workers use a small fraction of the technology available to them, relying on basic-level approaches that fail to keep pace with new solutions and efficiencies. Factor in that the lag in proficiency costs your business nearly $20,000 per employee in lost productivity and it’s easy to see the immediate need to rectify the situation.*

In a rapidly changing tech environment, there is a critical need to help improve workers’ awareness and mastery of computer applications. Vitalyst offers a customer-centric approach to improving usage through software coaching services to help provide support regarding how to use applications proficiently.

Components of our Software Coaching Services

Enhanced How-to Support

how-to-support-ctaIn a rapidly changing tech environment, there is a critical need to help improve workers’ awareness and mastery of computer applications. Vitalyst offers a customer-centric approach to improving usage by providing enhanced how-to support to help answer questions regarding how to use applications proficiently.

Productivity Optimization Desk™ (POD™)

The Productivity Optimization Desk™ (POD™) is an IT walk-up service that allows for on-demand, in-person and high-touch interactions that a diverse workforce and an ever-evolving tech landscape demands.

Floor Coaches

Floor coaches extend Vitalyst’s subject matter expertise beyond the service desk and into the cubicle.

Call-out Program

With the Call-out Program, on-demand advisors can make proactive outbound calls to employees to support your organization’s technology needs.

*Source: Fernandez, Jeff, “How the ‘Digital Skills Gap’ Bleeds $1.3 Trillion a Year From US Businesses,” Entrepreneur.