Did you know that 1 in 3 workers say they’re not proficient with the technology tools they rely on to do their jobs? Studies support this fact, indicating that workers use a small fraction of the technology available to them, relying on basic-level approaches that fail to keep pace with new solutions and efficiencies. Factor in that the lag in proficiency costs your business nearly $20,000 per employee in lost productivity and it’s easy to see the immediate need to rectify the situation.*
In a rapidly changing tech environment, there is a critical need to help improve workers’ awareness and mastery of computer applications. Vitalyst offers a customer-centric approach to improving usage through software coaching services to help provide support regarding how to use applications proficiently.
Components of our Software Coaching Services
In a rapidly changing tech environment, there is a critical need to help improve workers’ awareness and mastery of computer applications. Vitalyst offers a customer-centric approach to improving usage by providing enhanced how-to support to help answer questions regarding how to use applications proficiently.
The Productivity Optimization Desk™ (POD™) is an IT walk-up service that allows for on-demand, in-person and high-touch interactions that a diverse workforce and an ever-evolving tech landscape demands.
Floor coaches extend Vitalyst’s subject matter expertise beyond the service desk and into the cubicle.
With the Call-out Program, on-demand advisors can make proactive outbound calls to employees to support your organization’s technology needs.