Webinar: Navigating Migrations in a Cloud World

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Hear from Mike Wooldridge, Senior Director of Account Management, as he explains how to stay on the right road to migration. Plus, learn the five steps you need to make to achieve adoption and drive collaboration successfully—now and moving forward.

Collaboration • IT Strategy • User Adoption

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Webinar:
6 Ways to Turn Your Service Desk
into a Productivity Engine

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Hear from Jim Tate, Vice President of Client Services, as he shares proven ways to turn your service desk into a productivity engine. This webinar recording is based off the first of seven e-books in a series focused on evolving IT from just doing “damage control” to true customer engagement.

Learning • User Adoption

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4 Strategies to Transform
Your Service Desk Reputation

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The relationship between a service desk and the end-users it serves is critical. Yet cultivating these relationships can be among the most challenging aspects of a support professional’s job. In this e-book—the last in a series of seven—discover ways to make each interaction between the service desk and end-user pleasant and lucrative.

IT Operations • IT Strategy

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5 Tips to Onboard and Foster
Tech Savvy Employees

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Learn how to create and implement an ongoing education system that keeps your workforce up to date on technology no matter the degree of growth or turnover you organization experiences. This e-book—the sixth in a series of seven—explains five ways to foster tech savvy employees.

Collaboration • Learning • User Adoption

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5 Ways to Make Tech Training Stick

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How well an organization uses technology is often a pivotal factor in its success.
But, technology is only as good as the people operating it. This e-book—the fourth in a series of seven—provides suggestions for creating and offering training options that resonate with different generations and their varied learning styles.

IT Operations • IT Strategy • Learning • User Adoption

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5 Offline Tips to Personalize Your
IT Service Desk

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Creating a culture of personal accessibility allows your IT team to effectively partner with internal customers. This e-book—the third in a series of seven—describes how you can cultivate a robust offline presence.

Collaboration • IT Strategy • Learning

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