History of Vitalyst
Enterprise technology was entirely different when Vitalyst opened its doors in 1992. Email was new, floppy disks were the standard, and turnaround times for tasks were usually expressed in business days, not hours. The idea that expert support for technology was necessary for end-users to stay productive was just that—an idea that hadn’t yet caught on. Plus, the companies developing this technology were increasingly looking to stop providing free support because of the growing financial liability it created.
These market forces inspired the founder of Vitalyst to hire three consultants and establish this company, then known as PC Helps.
In the 20+ years since opening its doors, the company has achieved success by staying true to its core value proposition—driving employee proficiency and enterprise-wide productivity through unmatched application expertise and customer service—and continuing to stay ahead of industry trends by broadening its product offerings to complement its core skills. In 2014, the company changed its name—from PC Helps to Vitalyst— to reflect this expanded role.
Today, the company employs hundreds and provides employee software coaching and information technology services. Clients rely on Vitalyst for insightful and practical solutions about hundreds of applications, smooth migrations, Managed Help Desk Services and in-person and web-based training. These services help businesses maximize the return on technology investments by ensuring business users operate at peak performance.