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All this month, we are turning our focus toward workplace technology adoption—why it’s important, how it’s achieved, and how companies can benefit from it. Over the years, we have supported organizations in cultivating employee proficiency with software applications and improving organizational mastery of technology use, which ultimately leads to transformational growth.

We will use that experience as a foundation for this series, and build upon it with the lessons both we and our clients have learned. Use this series as a guide as you formulate your own organization’s digital adoption strategy.


Maximizing productivity, encouraging empowerment, improving efficiency, cultivating proficiency—it’s sometimes easy to get lost in the language used to describe organizational goals, especially now, considering the frenetic pace of business. But understanding these terms and how they relate to organizational success has never been as critical as it is today. Technology changes so rapidly that companies cannot afford to label these ideals as hype, or just new jargon for old concepts. 

This was one of our key takeaways from the 2017 Microsoft Inspire partner conference. During the event, Microsoft established its strategy and focus for the coming year, and called special attention to its vision and mission statements—“to help individuals and businesses realize their full potential,” and “to empower every person and every organization on the planet to achieve more,” respectively.

In our opinion, the conference achieved what its new name intended. It inspired us to think a little deeper about our role as a partner, and to examine how we help support Microsoft’s aims. If Microsoft’s goal is to enable people and companies to achieve more by helping them realize their full potential with tech, how do we play a part? The answer was very clear—and one we’ve known for the past 25 years of business—digital adoption cannot be looked at in technological isolation without measuring the impact it has on individual employees and the potential for transformational growth it brings to an enterprise. After all, technology is supposed to enable people to do more, not less.

Over the next four weeks, we will explore our proprietary methodology—with a human-centric approach to digital adoption (see below). We will deep dive into each phase of our four-part methodology, and address why they are important for businesses, what each stage is designed to accomplish, and how they can benefit organizations.

With this blog series, we aim to do a little inspiring of our own. Stay tuned.

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