By Jen Sweeney
New devices, the mobile revolution, and the intersection of corporate and personal computing have altered the way people work. IT’s traditional approaches to support, training, security and policy are changing too.
This is one of the main areas of focus of Vitalyst at the 23rd annual Help Desk Institute (HDI) conference at the Mandalay Bay Convention Center in Las Vegas. The annual event, which runs through Friday, April 19, brings together more than 2,200 IT service and technical support professionals to address today’s most pressing service and support challenges.
Vitalyst, which is a sponsor of HDI 2013, will be on site showcasing its Windows 8 Device Bar at Booth #409. Attendees are encouraged to stop by to see and try out the latest Windows 8 devices, learn about which devices may best fit their different business users, and how to prepare an organization to support Windows 8.
Vitalyst productivity expert Eric Harris will also lead a Solutions Spotlight session titled “Windows 8 & the Mobile Revolution.” In this live demonstration, which will be presented today, April 18, at 12:55pm PDT, at the Solutions Spotlight Stage in the HDI Expo Hall, Harris will showcase some of the new Windows 8 devices, offer tips and tricks, and discuss the challenges IT departments face in this new world of work.
HDI 2013’s agenda offers dozens of presentations covering everything from managing mobile workers to understanding and quantifying downtime. The event also includes keynotes from Apple co-founder Steve Wozniak; motivational speaker Aron Ralston, whose memoir “Between a Rock and a Hard Place” was adapted into the movie “127 Hours”; and Terry Jones, founder of Travelocity.com, chairman of Kayak.com, and CIO at American Airlines/Sabre.