BALA CYNWYD, PA – August 21, 2012 – PC Helps, the premier provider of 24/7, expert, on-demand support for the core office software applications and mobile devices used every day by corporate employees, has preparations well underway to support companies planning to move to the new Windows 8 and Office 2013 platforms. With the market release of Windows 8 on track for October 26 and Office 2013 set to be delivered in February 2013, PC Helps has been testing both products, and has its personnel now ready to deliver training, live-support and self-help offerings for these new products, as well as for the range of new devices coming to market along with the software. These new service offerings further extend PC Helps’ leading-edge support for mobile knowledge workers.
“We’ve seen strong early interest in both Windows 8 and Office 2013 from our current clients as well as prospective clients,” said Brian Madocks, CEO of PC Helps. “These are companies who want to be on the front end of adoption of the new products from Microsoft and are already looking for support of pilots within their organizations, or to create plans that support rollouts they are scheduling for later this year or early 2013.”
PC Helps, a Microsoft Gold Certified Partner, is already engaged to support one large enterprise early adopter of Windows 8, starting first with supporting a core IT leadership group as they experiment with the new OS and devices, then supporting the subsequent phases of the full enterprise rollout. This client, with more than 7,000 employees globally, anticipates offering Windows 8 on a choice of devices to executives and employees throughout their deployment – a deployment which will include loading Windows 8 on the users’ current desktop or laptop computers, to a new Samsung slate tablet, several other form factors, and on a Windows 8 phone as well.
“Microsoft, with its long-standing history of delivering quality products geared towards corporate users in an office environment, is naturally well-equipped to bring together the latest business and consumer features in these new solutions and deliver the best next generation of core office software for increasingly mobile business users,” said Madocks. “At the same time, Windows 8 coupled with the array of new device options will be a paradigm shift, with a learning curve, for many of these users. Our intent is to be there to help our enterprise clients bring their user communities up to speed as quickly and easily as possible.”
Over the course of 20 years in business, PC Helps has supported thousands of Microsoft migrations across companies large and small. In addition to its support for Windows 8 and Office 2013, PC Helps is currently supporting migrations to Windows 7 and Office 2010 and also providing ongoing day-to-day support for all prior versions of Microsoft applications, and over 160 other core office applications across all types of computers and devices on the market.
About PC Helps
PC Helps, headquartered just outside Philadelphia, PA, is the premier provider of 24/7, expert, end-user support for the core office software applications and mobile devices used every day by corporate employees. With on-demand, just-in-time support and training provided at the moment it’s needed, PC Helps keeps knowledge workers on track and helps them exploit the full capabilities of their tools. PC Helps specializes in support for Microsoft Office and other applications and for the full range of mobile devices on the market today. For more information, follow updates on Twitter (@PCHelps) and visit www.Vitalyst.com